FAQ
Frequently asked questions
Straight answers about services, prices, scheduling, and getting started.
What does commercial cleaning cost?
Regular contracts start from 270 DKK per hour ex. VAT, and one-off jobs from 320 DKK per hour ex. VAT. After a walkthrough of your premises you get a written quote with a fixed price, set before we start.
What types of cleaning do you offer?
Commercial cleaning only, across ten services. Regular contracts for offices, retail, warehouses, production, clinics, hotels, and institutions, and one-off jobs such as move-out cleaning, post-construction cleaning, and window cleaning. Window cleaning can also be built into the regular agreement.
Is there a lock-in period on a regular contract?
No. Regular agreements can be cancelled with the current month plus one month's notice, and there are no start-up fees. We'd rather keep you with good work than with a contract.
When do you clean?
By default outside your opening or working hours. Early morning, evening, night, or weekend. Cleaning is planned around your operation so it never gets in the way.
How do you follow up on quality?
We check the quality on a fixed schedule, not only at start-up. Whatever doesn't hold up gets put right without you having to ask.
Do we need to provide supplies or machines?
No, we bring our own cleaning agents, machines, and materials. It's included in the price. We use Nordic Swan Ecolabelled products as standard.
What happens at the walkthrough?
We go through the premises with you and agree areas, frequency, and time slots. No later than 24 hours after, you have a written quote with a fixed price.
How do we get started?
Send us a message through the contact form or write us an email. We reply within one business day and arrange a short walkthrough of your premises. After that you have a written quote with a fixed price.
How quickly can you start?
After the walkthrough you have a written quote within 24 hours. We schedule the start around your operation.
How do you handle keys and alarm codes?
We sign a written receipt for keys and access fobs, and they are stored separately from your address. Everything is returned against a receipt if the agreement ends.
Are you insured if something is damaged during cleaning?
Yes. We carry commercial liability insurance. If something breaks while we are on your premises, tell us and we report it straight away. You should not have to spend time working out who is liable.
How does payment work?
Regular agreements are invoiced as one fixed amount once a month, so your bookkeeping knows what's coming. One-off jobs are invoiced per the agreed quote. All prices are ex. VAT.
What do we do if something isn't right?
Tell us. Once is enough. You'll hear from us within one business day, and it gets fixed. If that's not good enough, you can cancel with the current month plus one month's notice.
Can the price increase along the way?
The fixed monthly price stays fixed. It only changes if the job changes (for example more rooms or extra visits), and always with an updated written quote before anything takes effect.
Do you cover our area?
We cover North Jutland and Zealand. Put your address in the form, and we'll confirm coverage in the quote.
